Sure! Here’s a concise overview of your shipping and return policy:
Shipping & Returns
Domestic Shipping (Within the Country)
- Processing Time: 1-2 business days; weekend/holiday orders processed next business day.
- Delivery Time:
- Standard: 5-6 business days
- Express: 3-4 business days
- Shipping Charges: Calculated at checkout for express shipping.
- Tracking: Tracking number emailed after shipment.
- Delivery Address: Ensure accuracy; we can’t change once processed. Incorrect addresses may incur reshipping costs.
International Shipping (Outside the Country)
- Processing Time: 3-4 business days; weekend/holiday orders processed next business day.
- Delivery Time:
- Standard: 8-10 business days
- Express: 5-7 business days
- Shipping Charges: Calculated at checkout based on destination and weight.
- Customs & Duties: Customers are responsible for any customs fees. Check with local customs for potential costs.
- Tracking: Tracking number provided; limited tracking for some destinations.
- Delivery Address: Ensure accuracy to avoid delays and additional charges.
Return Policy
Domestic Returns (Within the Country)
- Return Period: 30 days from delivery for unused, unworn items.
- Process: Contact customer service for a return shipping label.
- Return Shipping: Free for domestic returns. Refunds processed within 7-10 business days after receipt.
- Refunds: Credited to original payment method; shipping fees non-refundable.
- Exchanges: Follow return process and place a new order.
International Returns (Outside the Country)
- Return Period: 30 days from delivery for unused, unworn items.
- Process: Contact customer service; no return shipping labels provided.
- Return Shipping: Customers cover return shipping; use a trackable service.
- Refunds: Processed within 7-10 business days; excludes shipping costs and customs fees.
- Customs Duties: We do not refund customs duties.
- Exchanges: Not offered; return item and place a new order.
Feel free to reach out if you need any adjustments or additional information!